When you access or use our services, we collect information from you that is necessary for providing our services, products and relevant experience. Some information is collected automatically and some you choose to provide when you use our website or avail a service via the website.
Information collected automatically may include:
Log data and device information such as when you accessed our Services and information about the Device used (for example, IP address, software or internet browser used, preferred languages, unique Device identifiers and advertising identifiers)
Online activity, including pages you have visited, content reviewed and apps reviewed
The information that you choose to provide us may include:
Contact information including name, phone number and postal and email addresses
Billing or payment information (such as your credit card number, cardholder name, expiration date, authentication code and billing address)
Username and password
Company/website/business details asked in the form contract form under strict Non-disclosure terms when you purchase any of our services.
We also collect information that you voluntarily share through privacy settings on your device like photos tagged with location information. You can change the device setting of your device anytime and determine what information you would like to share with us. However, disabling these may affect your access to certain services we provide.
Sensitive Personal Data
Sensitive personal data includes information relating to passwords, credit/debit cards information, biometric information, voice patterns etc. We will obtain your written consent before processing such information except when it is requested by any government agency mandated under law or any other third party by an order under law.
The information collected is used to provide relevant content, our services, analyze your use of our services and provide customised advertisement and recommendations. We also use your data to provide a safe and trusted environment . The usage of the data collected includes:
Manage and maintain your account with us
Improve our services
Give updates about our services, offers and products
Enable communication between us
Publish your reviews, photos, videos and other content with your consent
Provide customised experience, advertisement and recommendation
Resolve disputes and troubleshoot problems
Prohibit and prevent unlawful activities
Enforce our terms of usage and conditions
We are committed to protecting your privacy and therefore, comply with laws of several jurisdictions. The information is not used for any other purpose that's not related to our products, services and terms of usage.
Your data may be processed without your consent in case it is required by the state for providing benefits to the individual, legal proceedings, to respond to a medical emergency or under any mandatory law applicable.
We do not share your information with any third party or any affiliate. The information collected stays with us and is used only in accordance with this Policy and under applicable laws.
You have the option to customise and choose what information you would want to share with us from your member account.
You can decide the mode of communication and not provide certain information. However, this might prevent you from accessing certain features and products that we offer.
You can choose not to share your geolocation information with us. However, this might affect certain features and your overall experience.
You can modify and regulate your subscriptions to our services, promotional messages and emails from us at any time by modifying your account settings.
You can choose to add, update or delete your account. In case of a deletion, we deactivate and remove your account from active view. However, we may retain some information for internal purposes, fraud prevention, dispute resolution and other legal compliances to fulfil the purpose outlined in this policy and applicable statutory laws.
We will provide you with a copy of your personal data shared with us without any cost. However, we will charge a reasonable fee if your request is prima facie repetitive and unnecessary.
There are certain rights that you are entitled to. They are:
Obtain confirmation from us on whether their personal data has been processed
Seek correction of inaccurate, incomplete, or update personal data
Data portability i.e to have personal data referred to any other party in certain circumstances
Right to be forgotten i.e restrict disclosure of their personal data to us, if it is no longer necessary or consent is withdrawn except in circumstances whereby we have legitimate ,overriding interest in keeping your data for settling legal claims, fraud prevention or under any applicable law
We do not collect, store or process information about children below the age of 16 without parental consent. The data so provided is not used for any targeted advertisement. If you notice any activity that indicated usage of our website by a child without required consent, kindly report it or write to us at: email@example.com.
We retain your information with us for as long as you maintain an account with us, continue to access our services and what is required for purposes mentioned in this statement. The information collected will not be retained any longer than is required for the purpose stipulated in this statement or required under any other law for time being in force.
We are continuously updating and revamping our administrative and technical framework to protect information from any breach or unauthorized access, loss, destruction or alteration. We follow the best available technology and commercially viable means to protect your information stored with us. However, no method of data storage or transfer over the internet is 100% secure and therefore we cannot guarantee absolute security. If you suspect or know that your account information has been lost, stolen, misappropriated or compromised, please contact us at the email provided below.
For any query, complaint or grievance, contact us at firstname.lastname@example.org.
Cross-border Data Sharing
We do not engage in any cross-border data sharing from our side. Since we have clients across the world, we make sure that we are compliant with the mandatory law and statutory requirements for ensuring your safety and privacy. Some important legislations and rules, subject to its applicability, that we are in compliance with are mentioned below.
EUROPEAN ECONOMIC AREA
General Data Protection Regulation Statement
The GDPR statement applies to persons in the European Economic Area (EEA) including those based in the United Kingdom. This statement supplements our overall privacy statement. In case of a conflict between our privacy statement and GDPR, the latter will prevail for persons in the EEA.
Your Rights under GDPR
Right of Access: You have the right to obtain from us the information regarding processing of your personal data.
Right to Rectification: You can rectify inaccurate and incomplete personal data
Right to Erasure: You can obtain the erasure of your personal data where the prescribed ground/s apply such as: (a) data is no longer necessary in relation to the purpose it was collected for; (b) Withdrawal of consent on which the erstwhile processing was based; (c) you object to the processing and there are no overriding legitimate grounds for the processing; (d) your personal data is unlawfully processed; (e) your personal data must be deleted for compliance with a legal obligation.
Right to object to processing: You can object to the processing of your personal data unless we have compelling overriding, legitimate interest for processing or we need to continue processing your personal data to establish, exercise or defend a legal claim.
Right to restrict processing of personal data: You can obtain a restriction on processing of your data in case (a) your personal data is inaccurate; (b) processing is unlawful (c) we no longer need the data for the purposes of processing except when such processing is required for legal claims (d) you have objected to processing and we do not not have overriding legitimate interest for processing your data.
Right to data portability: On your request, we are required to send your personal data to a third party in a readable and systematic format wherever feasible.
In order to enable you to exercise your rights, we may request you to provide specific information from you in order to confirm your identity. We may ask you to provide further information in order to prevent the disclosure of your data to any unauthorized entity/person.
Your personal data will be used only in accordance with the applicable law. We can process your data, as per GDPR, in one or more of the following circumstances:
Performance of contract that you entered into or are about to enter into with us
Necessary for our and your legitimate interest provided that they do not override your fundamental rights under GDPR
Compliance with legal or regulatory obligation
With your consent
We use strong and stringent measures to protect your data from unauthorized disclosures or breach. However, no system is foolproof. In case of a breach, we will notify within seventy-two (72) hours to the supervising authority as per the mandated law. We will investigate the breach, likely consequences and immediately implement mitigation and security measures in order to restore privacy of your data.
If the breach is likely to seriously impact your rights and freedoms of the data, we will notify the affected data subjects of such breach.
There is nothing either good or bad but thinking makes it so.